1MD Shop Policies | 1MD

1MD Shop Policies

How to Place an Order in the 1MD Shop

By Phone:

1MD representatives are available to answer any questions you may have and to help you complete orders. Simply call our customer service line at (888) 393-4030. Our customer service center is open from 6 a.m. to 5 p.m. PST Monday through Friday and 7 a.m. to 4 p.m. Saturday through Sunday.

Online:

After placing products in your shopping cart, you will be directed to a secured page on our website to review and complete your order.

Purchasing Policy

You may purchase one (1) twelve (12) month supply per year effective from the date of your purchase of the twelve (12) month supply. This is due to issues in the past we've had with large purchases of multiple twelve (12) month supplies and individuals selling them illegally. Be aware that if you ever purchase products that have not come directly from 1MD, we cannot guarantee those products are not counterfeit, contaminated or illegally obtained. Products that are contaminated could have ingredients that have been changed or tampered with, or had the expiration date altered. Illegally obtained products may come from other countries where the health and regulatory requirements differ in the ingredients. Improper storage and handling would alter the performance of these products and potentially be dangerous. Further, we will not accept the return of illegally obtained products or refund the amount paid.

Payment Options